![]() ![]() ![]() Why is it, indeed, that Apple users don't seem to complain when Safari appears - albeit discreetly and tastefully - on their gadgets?Īre they more socially compliant? Are they in the thrall of a strange cult? Are they of higher intelligence, understanding the nuances of software development right down to the occasional use of stimulants? Knowing simply isn't the same as feeling, as having at least some instinctive empathy with your customers. Or, as one reader put it: "Techs in general think they know stuff." The reader felt this was a dangerous posture, as real human beings aren't so sure that the stuff techs (think they) know can be translated into helpful, understandable communication and action. "But look, I've got no idea how to use this thing and it's annoying me," said real human beings, as they bought iPhones. "But look, this one can do more things," said the tech insiders. That's why so many inside Techworld Central could never understand that the phones with the most "features" weren't the phones that sold best. Your mileage may vary.Don't bother listening to anyone who isn't inside the Tech Tent. Isn't that at least a part of what upgrades are for, to reward loyalty? Sadly this is not the case with this developer. ![]() A returning customer after 5 years who left at least in part due to the software having technical difficulties should, in my opinion not have to start over and repurchase a license when upgrade pricing is available. I appreciate that a developer has to earn a living but I also appreciate good customer service. I wrote the developer and asked to renew, but I was flatly refused. All other versions will qualify for an upgrade price. Version 1 users must repurchase a license as new. A line was drawn in the sand and some users were left on the other side of the line. I am willing to try again if they would offer an upgrade to a former user (and fan). I am ready to revisit iDefrag as they have continued to improve their software and a few versions have gone by since I was a customer. I now use an iMac and have returned to the mainstream Mac fold. I was using a hackintosh setup and while their DRM was part of the problem, my set up could have contributed to it as well. I was having a good deal of trouble with it’s licensing and DRM set up. I stopped using iDefrag about 5 years ago. I have used iDefrag for many years and in truth I find no fault in the way it performs - mostly. I am not pleased with this developers idea of customer loyalty. I look forward to some help, as my work is halted until I finish defragging some drives, and I'm wondering if I need to budget 28 hours of computer downtime per 650GB of hard drive defragging :-| Model: Expansion Portable HDD (STEA4000400)Ĭonnection: Seagate's USB 3 Elgato USB 3ĪLSO - Regarding upgrading from iDefrag 1.7.3 to 2.2.8 (per Corialis website suggestion for OS10.9.5): Skip files that cannot be defragmented due to lack of free space: SELECTED/CHECKEDĬonnection: MacBook Pro ThunderBolt 1 Elgato ThunderBolt 2 I'm wondering: Does this mean I have another 14+ hours left to wait for this, and if so, is this normal/OK for iDefrag to take some 14-28 hours to optimize 650GB on a 4TB drive?!Įnable per-class sorting: SELECTED/CHECKED I recently upgraded my OS from 10.7 to 10.9.5, and I already had iDefrag 1.7.3 (229), which I'm using now.Īs we speak, I'm about 14+ hours into a iDefrag Optimize on a 4TB external drive that only has 650GB used, and the Location Indicator is only about halfway through the populated area of the Whole Disk Display. Hi MU community! I hope someone might be able to advise me here. The license information can be obtained from the Coriolis Systems' website Note: Coriolis Systems Limited is shut down and does not provide any support for its products. Fine-grained security, just like iPartition.Auto-update feature ensures you always have the latest version.Altivec accelerated display for improved performance.Quickly jump to specific files to examine them in more detail.Inspector allows you to view details of individual extents/files. ![]()
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